OOTB way to display WO number on incident form?

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Irfan53
Giga Contributor

Sunday

Hi fellow devs,

On incident form on related section do we have work order reference field similar to problem/change etc.

Is there ootb plugin or way to display work order on incident form.

 

Regards,

Irfan

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Mohammed8
Giga Sage

Monday - last edited Monday

Hi @Irfan53 

I don't think there is OOTB reference field for work order like problem / change under related record section on incident form. You may have to create new reference field map the incident to workorder accordingly using business rule.

 

But you can have related list like this which is available:

Mohammed8_0-1768255605430.png

 

Thanks and Regards,

Mohammed Zakir

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Mohammed8
Giga Sage

Monday - last edited Monday

Hi @Irfan53 

I don't think there is OOTB reference field for work order like problem / change under related record section on incident form. You may have to create new reference field map the incident to workorder accordingly using business rule.

 

But you can have related list like this which is available:

Mohammed8_0-1768255605430.png

 

Thanks and Regards,

Mohammed Zakir