work order need approval do not show in approval list
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04-16-2025 08:49 AM
Hi every One,
I've an issue with Work order subject to approval which not show in the approval List.
Please help
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04-18-2025 02:12 AM
Hi,
Any Support? Thank you
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07-08-2025 05:56 AM
hi, are you on yokohoma? this approval flow has been deprecated. Field Service Management release notes
Removed in this release
The approval for new requests workflow was removed from the Field Service Management Business Process configuration. Existing customers that use this workflow are unaffected. New customers can use ServiceNow® Workflow Studio to build the approval for the new requests workflow. For more information on Workflow Studio, see Flow Designer.
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07-07-2025 09:35 AM
Can you clarify? typically, (by default) a work order does not require approvals. the approvals related list does not appear for this reason.
Did someone customize something? Have you checked for any global UI Policy or related list configuration to show on all task-type tables?