Event Type Showing as 'Excluded' Despite Selecting 'Meeting' in Contextual Side Panel(Dispatcher WS)

[Chandu Kumar Ba]

I encountered an issue where, after creating an event and selecting the Event Type as Meeting from the Contextual Side Panel in the Dispatcher Workspace, the event card appears correctly in the calendar timings. However, when I click on the event card, the Contextual Side Panel shows the Type as Excluded instead of Meeting


Thanks in advance for any help!

[Joshua Chen MTL]

can you screenshot your event configurations?

[Chandu Kumar Ba]

attached the screenshot of the event configurations

[Joshua Chen MTL]

see your ''event meeting'' is active = false. activate the OOTB events, and this will fix your issues

[Chandu Kumar Ba]

I activated this "event meeting'' is active = true, still showing the excluded, even when I selected  event type as meeting