Event Type Showing as 'Excluded' Despite Selecting 'Meeting' in Contextual Side Panel(Dispatcher WS)
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‎06-26-2025 01:14 PM
I encountered an issue where, after creating an event and selecting the Event Type as Meeting from the Contextual Side Panel in the Dispatcher Workspace, the event card appears correctly in the calendar timings. However, when I click on the event card, the Contextual Side Panel shows the Type as Excluded instead of Meeting
Thanks in advance for any help!
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‎07-04-2025 12:17 PM
can you screenshot your event configurations?
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‎07-06-2025 01:59 AM
attached the screenshot of the event configurations
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‎07-07-2025 07:05 AM
see your ''event meeting'' is active = false. activate the OOTB events, and this will fix your issues
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‎07-07-2025 11:17 AM
I activated this "event meeting'' is active = true, still showing the excluded, even when I selected event type as meeting