Leading Insurance Company Streamlines IT Service Delivery Worldwide

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Leading Insurance Company Simplifies and Streamlines IT Service Delivery Worldwide

One of the world's largest life insurance companies that provides life insurance, annuities, employee benefits, and asset management services in nearly 50 countries, recently rolled out consistent IT service management processes using ServiceNow solutions. As with most major financial institutions, this ServiceNow customer depends on its IT organization to deliver reliable, responsive IT services. These services must be easy to use and cost-effective, while reducing operational risk through accurate, timely service delivery

"We worked with ServiceNow Global Services to marry ITIL best practices with extensive input from our stakeholders around the world. That way, we ended up with scalable, sustainable processes that fit our business, and that everyone supported."

Read more about their IT journey here.

For more information on what ServiceNow Financial Services can do for you, visit Financial Services Solutions | ServiceNow