We want to bulk register members to the inquiry watchlist

M_Tomy
Tera Expert

Dear Expert

We've received a request that it's cumbersome to set up each relevant person individually on the watchlist when submitting inquiries from the employee portal, and they'd like us to find a solution.

Inquiries are submitted by system owners to the system maintenance team via the employee portal inquiry form.
They would like to register several personnel from the system owner department collectively to the watchlist during this process.
The system is in the service table, but system owner information is not currently stored in the ServiceNow table.


What kind of implementation would be appropriate?


Thank you for your assistance.

 

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