Why is the email sys_glide_object not visible in the baseline instance?
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03-18-2025 09:13 AM
I see instructions referenced in the community in numerous posts on how to modify the sys_glide_object write ACL to allow admin override, then update the email sys_glide_object record to mark it visible. This so you can add a custom field of email type.
My question is why is this disabled in the baseline instance? Is there a reason ServiceNow has it set this way?
Thank you.