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03-04-2026 05:08 AM
In CMDB Workspace Home page-
we need to restrict Important actions, CMDB health, Total CIs widget to CMDB Admin role only.
Also In quick links (Create CI, Relationship health dashboard, Unified Map) to cmdb admins only.
How we can achieve this ?
Solved! Go to Solution.
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03-04-2026 05:11 AM
see these for reference and enhance for your requirement
How to show only cmdb 360 and inshights tab for only admin in cmdb workspace
Hide the 'CMDB 360' and 'Insights' tabs on the CMDB Workspace
💡 If my response helped, please mark it as correct ✅ and close the thread 🔒— this helps future readers find the solution faster! 🙏
Ankur
✨ Certified Technical Architect || ✨ 10x ServiceNow MVP || ✨ ServiceNow Community Leader
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03-04-2026 07:19 PM
Hope you are doing good.
Did my reply answer your question?
💡 If my response helped, please mark it as correct ✅ and close the thread 🔒— this helps future readers find the solution faster! 🙏
Ankur
✨ Certified Technical Architect || ✨ 10x ServiceNow MVP || ✨ ServiceNow Community Leader
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03-04-2026 05:14 AM
I agree—you have a case, and link shared below is helpful. However, from a user process perspective, this is not a good approach.
The CMDB workspace contains a lot of information that ITIL users and relevant roles need to access. Hiding this type of information in tabs or tables, , can create unnecessary restrictions.
It’s better to keep it open for everyone. Otherwise, enforcing such restrictions later may become technical debt.
Regards
Dr Atul G. - Learn N Grow Together ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
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03-04-2026 05:18 AM
Did you pasted link ?
