CMDB Workspace Widget accessibility

kirandhobale
Tera Contributor

In CMDB Workspace Home page-

we need to restrict Important actions, CMDB health, Total CIs widget to CMDB Admin role only.

Also In quick links (Create CI, Relationship health dashboard, Unified Map) to cmdb admins only.

How we can achieve this ?

1 ACCEPTED SOLUTION

Tony Branton
ServiceNow Employee

We have been redesigning CMDB Workspace in an effort to simplify the experience and have it more persona-based.  Since the design is significantly different, we have developed a new workspace we are calling Service Graph Workspace.  One of our aims is to eventually provide a single place to manage and work with CI, Service and Foundation data (planned) - hence changing the name from "CMDB Workspace" to "Service Graph Workspace".

 

In Service Graph Workspace, the home page is now persona-driven:
- General users with the sn_cmdb_user role land on a Search & Explore module where they can browse and search for CMDB data

Screenshot 2026-03-04 at 9.09.46 AM.png

- Owners or managers of data with the sn_cmdb_editor role land on a Data Owner home page where they can work with their CIs and related info

Screenshot 2026-03-04 at 9.15.02 AM.png

- CMDB Admins with the sn_cmdb_admin role land on a Governance page, based on the CMDB Workspace Management page, but now incorporating Important Actions, Health and What's New widgets.

Screenshot 2026-03-04 at 9.06.19 AM.png


Service Graph Workspace is designed to co-exist with CMDB Workspace, allowing you to get to know it and plan transitioning to it, and will be available in CMDB Workspace v9.0 releasing on the store soon.

 

Note: we are designing a new role-based Quick Links feature for Service Graph Workspace that will be available in a forthcoming release.

 

In short, you can create a variant of the current CMDB Workspace home page and modify it in UIB, or wait for CMDB Workspace v9.0 and try out Service Graph Workspace.

 

 

View solution in original post

8 REPLIES 8

No mate,. you can refer link by Ankur. That's what I am referring

*************************************************************************************************************
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/dratulgrover [ Connect for 1-1 Session]

****************************************************************************************************************

Its only for CMDB 360, Insight tabs but I am looking for some specific widget inside home tab.

HI @kirandhobale 

It’s a Workspace issue. It might be possible, but you’ll need to dig into the CMDB Workspace and its configuration to make the changes.

*************************************************************************************************************
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/dratulgrover [ Connect for 1-1 Session]

****************************************************************************************************************

Tony Branton
ServiceNow Employee

We have been redesigning CMDB Workspace in an effort to simplify the experience and have it more persona-based.  Since the design is significantly different, we have developed a new workspace we are calling Service Graph Workspace.  One of our aims is to eventually provide a single place to manage and work with CI, Service and Foundation data (planned) - hence changing the name from "CMDB Workspace" to "Service Graph Workspace".

 

In Service Graph Workspace, the home page is now persona-driven:
- General users with the sn_cmdb_user role land on a Search & Explore module where they can browse and search for CMDB data

Screenshot 2026-03-04 at 9.09.46 AM.png

- Owners or managers of data with the sn_cmdb_editor role land on a Data Owner home page where they can work with their CIs and related info

Screenshot 2026-03-04 at 9.15.02 AM.png

- CMDB Admins with the sn_cmdb_admin role land on a Governance page, based on the CMDB Workspace Management page, but now incorporating Important Actions, Health and What's New widgets.

Screenshot 2026-03-04 at 9.06.19 AM.png


Service Graph Workspace is designed to co-exist with CMDB Workspace, allowing you to get to know it and plan transitioning to it, and will be available in CMDB Workspace v9.0 releasing on the store soon.

 

Note: we are designing a new role-based Quick Links feature for Service Graph Workspace that will be available in a forthcoming release.

 

In short, you can create a variant of the current CMDB Workspace home page and modify it in UIB, or wait for CMDB Workspace v9.0 and try out Service Graph Workspace.