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CMDB Workspace Widget accessibility

kirandhobale
Tera Contributor

In CMDB Workspace Home page-

we need to restrict Important actions, CMDB health, Total CIs widget to CMDB Admin role only.

Also In quick links (Create CI, Relationship health dashboard, Unified Map) to cmdb admins only.

How we can achieve this ?

6 REPLIES 6

Ankur Bawiskar
Tera Patron

@kirandhobale 

see these for reference and enhance for your requirement

How to show only cmdb 360 and inshights tab for only admin in cmdb workspace 

Hide the 'CMDB 360' and 'Insights' tabs on the CMDB Workspace 

💡 If my response helped, please mark it as correct and close the thread 🔒— this helps future readers find the solution faster! 🙏

Regards,
Ankur
Certified Technical Architect  ||  10x ServiceNow MVP  ||  ServiceNow Community Leader

Dr Atul G- LNG
Tera Patron

Hi @kirandhobale 

 

I agree—you have a case, and link shared below is helpful. However, from a user process perspective, this is not a good approach.

The CMDB workspace contains a lot of information that ITIL users and relevant roles need to access. Hiding this type of information in tabs or tables, , can create unnecessary restrictions.

It’s better to keep it open for everyone. Otherwise, enforcing such restrictions later may become technical debt.

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Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/dratulgrover [ Connect for 1-1 Session]

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Did you pasted link ?

No mate,. you can refer link by Ankur. That's what I am referring

*************************************************************************************************************
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/dratulgrover [ Connect for 1-1 Session]

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