Employee center mega menu not working

Gioo
Tera Expert

Hi everyone,

 

I am experiencing an issue that has been over my head for the past few days where my mega menu does not appear/work.

 

Gioo_0-1715292092155.png

 

The OOB works as I was able to change the text on it. However, I have created a New Taxonomy called IT and that contain one Child Topic called Technology requests which has one Connected Content of a quick link to Reset Password.

 

I have made sure that the taxonomy is linked to the Portal under Portal Configuration and Log out and Sign in again but no joy. If this information is relevant, I am using a Washington instance to reflect my instance at work.

 

Gioo_0-1715291884865.png

 

I have gone through other similar questions and none has seem to be solve the issue that I am experiencing, could someone guide me here?

 

Many thanks in advance,

Gio