Hi Team ,
we have requirement that Whenever any end user while creating new problem ticket it has to be assign to ' CAB manager group ' .
for this i have configured assignment rule .
while doing testing , the issue i am facing that , while creating new problem ticket .
Assignment is mandatory .
And Here Assignment group is configured on Task table , if i do any changes here it will effect on other table .
If any having any idea please help here .
Or else can any one please provide OnLoad client script on problem table , when ever form loads , Assignment group should be non- mandatory .
please provide script , please provide configuration screenshot for better understanding .
Thanks ,
