@VullankiL You can use the record producer script to redirect the user to a specific page on platform view or backed.

• Within the Platform UI:

  producer.redirect="home.do";

   
• Within Service Portal:

  producer.portal_redirect = "sp?id=sc_home"

   

  Source: https://docs.servicenow.com/bundle/xanadu-servicenow-platform/page/product/service-catalog-managemen...

   

  Hope this helps.