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09-09-2024 01:07 PM
I'm importing a CSV that will create a number of incident records.
I have the transform map built out and all the data is coming over successfully, however Urgency and Impact are still defaulting to a medium when at least one of them should be high - setting priority to high value.
I've tried passing over "2 - High" and "2" but nothing seems to be recognized.
Solved! Go to Solution.