Hi all,
I'm looking for some guidance on how to achieve the following in ServiceNow:
I've created a new string field called u_company_string on the User Registration Request table. When a user submits the form and enters their company name in this string field, I want the system to automatically populate the Company field on the corresponding user record in the sys_user record.
Ideally, it should not rely on an exact match. Instead, I’d like it to search and select the closest or most similar company name from the core_company table (e.g., fuzzy match or best match logic).
Has anyone implemented something similar or can recommend an approach? Any advice or examples would be much appreciated.
Appreciate any insights!
