@manirathore 

Since, the code is written in core platform side. we cannot really see that. Instead what we can do whenever first time user logged-into the system. we can write our own after update BR and we can add the role to the user.

@manirathore do you mean to add another role under snc_internal? Why?

Please Can you share screenshots?

i have one requirement where i want to assign one more role just like snc_internal when the user logs in for the first time. How can i achive that?

Hi @manirathore 

Yes, snc_internal is something like a base/core role that stands alone and is assigned to a user when you create any new user

https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0748329

• Newly created users are automatically assigned the snc_internal role when they first attempt to log in to the instance, unless they have been explicitly assigned the snc_external role.

So how can i achieve the functionality where i have to give one more role to the snc_internal users