snc_internal role not get assigned to users

[manirathore]

According to the servicenow documentation, whenever the user logs in first, snc_internal role is automatically assigned. But it is not working.

[Murthy Ch · Accepted solution]

Right, you cannot add any other roles to snc_internal. It should be stand-alone role. That's how SN implemented this

[Dr Atul - LNG · Accepted solution]

Yes, but Flow is recommended as it is low/no-code. I think I’ve answered your question—please accept the answer and close the thread."

[Murthy Ch]

I don't think they made it open for us but let me double check and confirm you

[manirathore]

@Murthy Ch Yes please, its urgent

[Murthy Ch]

@manirathore 

Since, the code is written in core platform side. we cannot really see that. Instead what we can do whenever first time user logged-into the system. we can write our own after update BR and we can add the role to the user.

[glideFather]

@manirathore do you mean to add another role under snc_internal? Why?

Please Can you share screenshots?

[manirathore]

i have one requirement where i want to assign one more role just like snc_internal when the user logs in for the first time. How can i achive that?