Harvant Singh
Tera Expert

Hi Larry,
This can be done by defining a "Declarative Action".
Steps:
Go to Left Nav and type "Declarative Action" and select "Create New Action".

HarvantSingh_0-1758634222173.png

Select "List" as you want this action to be on List View.

HarvantSingh_1-1758634296540.png

Put in the action name and
select "Client Script" in Implemented as field
View as "Service Operations Workspace"
Table as "sc_req_item"
and add the client script referring to the URL to open a Service Catalog Window on SOW.

HarvantSingh_2-1758634457983.png
UI Action on SOW List view of Requested Items:

HarvantSingh_3-1758634746996.png

Clicking the UI action redirects to Service Catalog page within the Workspace.

HarvantSingh_4-1758634909899.png

 

 



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