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01-06-2026 09:19 PM
Hi @chaitalivale,
Please check if there is any Business Rule or Flow attached or currently active.
This usually doesn't happen unless there is some back-end side process running. Let me know if this was the reason for your scenario.
If you find my answer useful, please mark it as Helpful and Correct 😊
Regards,
Soham Tipnis
ServiceNow Developer || Technical Consultant
LinkedIn: www.linkedin.com/in/sohamtipnis10