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jonsan09
jonsan09 Tera Sage
Tera Sage
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‎03-02-2026 09:57 PM

You could also leverage inbound email flows, and then use the "Submit Catalog Item" action. 

  • https://www.servicenow.com/docs/r/build-workflows/workflow-studio/create-inbound-email-flow.html
  • https://www.servicenow.com/docs/r/build-workflows/workflow-studio/submit-catalog-item-request-flow-d...
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