Export underlying link to a record when publishing to an Excel report.
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07-12-2017 01:15 PM
Hello, Fellow Service Now enthusiasts,
I am trying to find out the possibility of exporting links to an excel report. For example, each INCIDENT record has a specific URL. When I schedule a report on the INCIDENT table, I would like the Incident number in each column to have hyperlink underneath that connects back to the actual record. So, in theory, if a person who is set up in our Service Now should redirected to the record on a web page if he/she clicks on a hyperlink in the excel report.
Is it possible to get his kind of functionality by additional customization?
Please advise.
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