Group manager role and responsibilities

ujjwal Gautam
Tera Contributor

hi all,

1. There is field Manager and Secondary Group Managers in sys_user group. Can you please  help on understanding this roles and responsibility of these roles.

 

2.Is it advised to create custom user management module is ServiceNow. which contains

  • Add user from sys_user
  • Roles from sys_user_role

please  suggest.

Thanks ujjwal