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02-11-2020 09:03 AM
Hello guys,
I am trying to compare the values "Opened By" and "Resolved By" via a Client Script. I've tried both of the below code snippets, however they don't seem to work as expected.
var openby = g_form.getReference('opened_by');
var resolveby = g_form.getReference('resolved_by');
if(resolveby == openby)
{
g_form.setReadonly('u_firstcallresolution',true);
g_form.setValue('u_firstcallresolution',true);
}
var openby = g_form.getValue('opened_by');
var resolveby = g_form.getValue('resolved_by');
if(resolveby == openby)
{
g_form.setReadonly('u_firstcallresolution',true);
g_form.setValue('u_firstcallresolution',true);
}
Please help!!
Solved! Go to Solution.
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Scripting and Coding