Service Portal Order Status Page

Brendan Hallida
Kilo Guru

Hi all,

When I click on a request on the Service Portal in my personal instance, it directs to the order_status page:

find_real_file.png

find_real_file.png

In my company instance, when a user clicks the request, it goes to the request page, not the order status page:

find_real_file.png

This happens for all users.  We really like the detail and layout of the order status page, and management want to use it.  I know that i can add the order status widget to the request page, but would rather use the order status page if it is possible.

Thanks, Brendan