how to exclude the resolved tickets in task table filter?

sowmyab
Giga Contributor

how to exclude the resolved tickets in task table filter?

I want to exclude the Incident -Resolved tickets in Task table Filter.

I tried with   incident state and incident.incident state is not "resolved" - this is not working(Still i'm able to see the resolved tickets in list view.)

If i use state is not "scheduled"   then its working ( not showing resolved tickets and scheduled tickets as well.)

But i need to show the scheduled tickets., so i can't use that option in filter.

please refer screenshot.

So Is there any filter to add to get solution for the above, please help me out if anyone knows

Thanks,