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12-15-2022 05:23 AM
Dear,
I take some times to look on various topics, but didn't find any answer.
I use the record producer "create case". On this RP, I added a variable set. I'd like to map the choice from the variable set to the created case.
How can I achieve this? using a catalog script? I don't know how to retrieve the created case sys_id.
From a Business Rule? I don't know how to retrieve the record producer variables?
Any other clue?
Many thanks
Séb
Solved! Go to Solution.