Update value in a case created from record producer

[SebastienC]

Dear,

I take some times to look on various topics, but didn't find any answer.

I use the record producer "create case". On this RP, I added a variable set. I'd like to map the choice from the variable set to the created case.

How can I achieve this? using a catalog script? I don't know how to retrieve the created case sys_id.

From a Business Rule? I don't know how to retrieve the record producer variables?

Any other clue?

Many thanks

Séb

[Raghav Sharma24 · Accepted solution]

you just need to add below in record producer script:

current.field_name = producer.variable_name;

Please mark the answer correct/helpful accordingly.

[SuhasPSalunkhe]

With Record producer you can directly set the variable with table field name.

You have to select table name for RP then you can map fields with variables.

[SebastienC]

Many thanks... was simple 😄