- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
03-17-2023 06:55 AM
update as this
var story = new GlideRecord("rm_story");
story.initialize();
story.short_description = current.short_description;
story.insert();
var storySysid = story.sys_id;
var ritmVar = new GlideRecord('sc_item_option_mtom');
ritmVar.addQuery('request_item', current.request_item); // use RITM field on sc_task to query
ritmVar.addNotNullQuery('sc_item_option.value');
ritmVar.orderBy('sc_item_option.order');
ritmVar.query();
var fields = '';
while (ritmVar.next()) {
fields = fields + ritmVar.sc_item_option.item_option_new.question_text + ": " + current.variable_pool[ritmVar.sc_item_option.item_option_new.name].getDisplayValue() + "\n";
}
story.u_ritm_variables = fields;
story.update();
action.setRedirectURL(story);
If my response helped please mark it correct and close the thread so that it benefits future readers.
Ankur
✨ Certified Technical Architect || ✨ 10x ServiceNow MVP || ✨ ServiceNow Community Leader