Hi experts!
I need to add a new tab in this section, but the settings I'm making aren't taking effect.
I would like to know how to add a new tab in that section.
I also want to know how to configure which fields should appear in the OOTB "Details" tab
I am trying to perform this configuration via "Standard ticket configuration" for sc_req_item, but no change in this configuration is replicated in Employee Center
