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03-17-2025 07:50 AM - edited 03-19-2025 01:25 AM
Hi All,
I need your help in showing multirow variable set in native view when agent creates a case from backend under variables tab as below
Note - This catalog is hidden from the Portal for everyone
I am successful in showing the variables under the variable Tab by inserting record in "question_answer" table and "sc_multi_row_question_answer" but it is not coming as multi row variable set
Any help would me much appreciated
Thank You!
Solved! Go to Solution.
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03-17-2025 08:11 AM
Hi @Samyak Jain1 , can you share some screenshots or script?
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03-18-2025 03:20 AM - edited 03-19-2025 01:27 AM
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03-18-2025 03:50 AM
Hi @Samyak Jain1 , In which table are you creating this business rule? Are you trying to create a requested item using script with all the variables filled using script?
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03-18-2025 03:57 AM
It is on custom table but if we are able to show on any form then we can show on custom form as well