Show Multirow Variable set under variables tab

Samyak Jain1
Tera Contributor

Hi All,

I need your help in showing multirow variable set in native view when agent creates a case from backend under variables tab as below

SamyakJain1_0-1742293523740.png

 

 

Note - This catalog is hidden from the Portal for everyone

 

I am successful in showing the variables under the variable Tab by inserting record in "question_answer" table and "sc_multi_row_question_answer" but it is not coming as multi row variable set

 

Any help would me much appreciated

Thank You!

GopikaP
Mega Sage

Hi @Samyak Jain1 , can you share some screenshots or script?

Samyak Jain1
Tera Contributor

Hi @GopikaP , Thanks for your reply.

SamyakJain1_0-1742372827731.png

 

 

GopikaP
Mega Sage

Hi @Samyak Jain1 , In which table are you creating this business rule? Are you trying to create a requested item using script with all the variables filled using script?

It is on custom table but if we are able to show on any form then we can show on custom form as well