Hey @india -

Yes I will keep you posted on what they say!

And responding to your other comment here. I went to cxs_table_config_list.do - I changed each configuration for the Results per page from 10 - 3, and nothing has changed for me. I did it to both Agent Workspace for HR Case Management AND HR Workspace applications, just to see if it would work. And it is not - is the Results per page the correct field to change? I assumed yes, since the Limit field is for when the user does an actual search, while the Results per page are for the number of records shown each page.

@india It worked! Either it needed more time to reflect the changes OR the cache.do helped!

Thank you again for letting me know where to change these!

-Rob

Hi Rob,

I'm facing this same issue. I went to the cxs table, opened it up and unable to change the limit. Can you share how you were able to update the limit?

Thanks,

Rudy

This is easily fixed if you just do a repair on "Templated Response" plugin.