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12-01-2025 01:52 AM
yes this is possible and you can disable only for SOW
Check this link and it will work for you, response from Vivi Brasil
hide/disable "Expert on Call" Contextual Side panel tab in the Service Operation Workspace
💡 If my response helped, please mark it as correct ✅ and close the thread 🔒— this helps future readers find the solution faster! 🙏
Regards,
Ankur
✨ Certified Technical Architect || ✨ 10x ServiceNow MVP || ✨ ServiceNow Community Leader
Ankur
✨ Certified Technical Architect || ✨ 10x ServiceNow MVP || ✨ ServiceNow Community Leader