Running Reconciliation on Adobe Creative Suite
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
03-11-2019 12:05 PM
Hi All,
I need some help on running reconciliation.
I have created an test entitlement for Adobe products and have run the reconciliation and was expecting the unlicensed install counts to be reduced but it did not reduced for the child products and was only applied to 'Creative Cloud'.
Created entitlement using the Publisher Part number '65257924FA' with suite and it created all the software models for adobe creative cloud.
Metric Group : Adobe
License Metric : User Subscription
Agreement type : Generic
Also created separate entitlements for Photoshop, Audition & Captivate as separate licenses and ran the analysis screen shot attached for your reference.
1) Could you please assist if this is the right way to create the suite products and how do we the license apply for the child products within that suite.
2) Whenever i select the license metric as 'User Subscription' even though there are few unlicensed install it will show as 'zero'