Running Reconciliation on Adobe Creative Suite

Sharieff
Tera Contributor

Hi All,

I need some help on running reconciliation.

I have created an test entitlement for Adobe products and have run the reconciliation and was expecting the unlicensed install counts to be reduced but it did not reduced for the child products and was only applied to 'Creative Cloud'.

Created entitlement using the Publisher Part number '65257924FA' with suite and it created all the software models for adobe creative cloud.

Metric Group : Adobe

License Metric : User Subscription

Agreement type : Generic

Also created separate entitlements for Photoshop, Audition & Captivate as separate licenses and ran the analysis screen shot attached for your reference.

1) Could you please assist if this is the right way to create the suite products and how do we the license apply for the child products within that suite.

2) Whenever i select the license metric as 'User Subscription' even though there are few unlicensed install it will show as 'zero'