Hi experts, Not sure if anyone else having these issues and what is the best practice to resolve this issue. We have multiple Model ID's (135) for a specific hardware model, e.g. "iPhone 13 Pro Max (screen shot attached for reference). Would like to ...

Hi  I have created a software model using the below details ; Product Name - Vision Online Edition - Plan 2 However, all the software discovery model have been normalized to  Product - Visio Version - 2016 Edition - Professional Due to which i might ...

Hi Guys, Could you please assist me with the unlicensed installs I get a count on the reconciliation results for a product with 50 unlicensed installs but I do not see the same count on the License position report. Instead i see as 'Zero' Metric Grou...

Hi All, I need some help on running reconciliation. I have created an test entitlement for Adobe products and have run the reconciliation and was expecting the unlicensed install counts to be reduced but it did not reduced for the child products and ...

Any one has the complete instruction on setting up Adobe products on ServiceNow and the best way to  find the publishers part number in London version. How to Upgrading entitlements How to Downgrad software models