Now Assist Skill Kit - Summarizing Multiple Incidents

yoshi0427
Tera Contributor

Hello Experts,

 

I have a question regarding the Now Assist Skill Kit. Is it possible to summarize multiple incidents using this feature?

Specifically, I would like to know:

  • Whether it can summarize a parent incident along with its child incidents.
  • Whether it can summarize multiple selected incidents that are not in a parent-child relationship.

If anyone has experience with this, I would appreciate your insights.

Thank you in advance!

 

Best regards,
Yoshi