Hi,

please use the solution described in the thread below, it should work fine:

https://community.servicenow.com/community?id=community_question&sys_id=06fa87addb5cdbc01dcaf3231f96...

If I have answered your question, please mark my response as correct so that others with the same question in the future can find it quickly and that it gets removed from the Unanswered list.

Thank you

Cheers
Alberto