Hi @VarunK312799563 ,

You do not need to embed videos in KB articles. The best ways to share videos with employees are:

1. Create a Service Portal widget to host and organize videos.

2. Use dedicated content pages on the portal with video collections by topic or role.

3. Provide videos as links or attachments rather than embedding.

For a clean and user-friendly experience, a Service Portal widget or content page is the recommended approach.