Drop-down text visibility is not clear in EC portal

thaduri sai · ‎03-13-2026

Hi Team,

We have to change for employee center portal drop-down option colour or text colour to veiw clearly to the customers visibilty. Could you please guide me how to change only for EC portal?

Tanushree Maiti · ‎03-13-2026

Hi @thaduri sai

Check these links, if it helps

https://www.servicenow.com/community/employee-center-forum/change-esc/m-p/2367603#:~:text=Hi%2C,2%20...

https://www.servicenow.com/community/employee-center-forum/changing-technology-services-drop-down-te...

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Tanushree Maiti
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Ankur Bawiskar · ‎03-13-2026

@thaduri sai

it looks fine to me for my PDI

Did someone customize the CSS or theme in your instance for ESC?

💡 If my response helped, please mark it as correct ✅ and close the thread 🔒— this helps future readers find the solution faster! 🙏

Regards,
Ankur
✨ Certified Technical Architect || ✨ 10x ServiceNow MVP || ✨ ServiceNow Community Leader

thaduri sai · ‎03-13-2026

Hi @Ankur Bawiskar ,

My instance is new one - Now am started portal branding. when i come to the drop-down options - options are not visible clearly - so where we need to do this changes at backend?

Thanks,

Saikrishna

Dr Atul G- LNG · ‎03-13-2026

Hi @thaduri sai

Look like it is user preferences , might be some setting that impacting.

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