Tanushree Maiti
Tera Patron

Hi @babji2 

 

Update your flow in ServiceNow Flow Designer, build it in this sequence:

  1. Create the verification Catalog Task
    • Add the Create Catalog Task action.
    • Configure it to create the verification task and populate the required fields (assignment group, short description, parent request, etc.).
  2. Pause until the task is completed
    • Add a Wait for Condition flow logic step.
    • Configure the condition to wait until the verification Catalog Task is closed, for example:
      • Record: The Catalog Task created in the previous step.
      • Condition: State is Closed Complete (or Closed, depending on your process).
  3. Evaluate the verification response
    • After the Wait for Condition, add an If flow logic step.
    • Configure the condition to evaluate the Catalog Task field:
      • Field: Is the application in-built?
      • Condition: is
      • Value: Yes
  4. Configure the branches
    • True (Yes) branch
      • Execute the actions required when the application is in-built.
    • False (No) branch
      • Execute the actions required when the application is not in-built.
Please Accept the solution if it assisted you with your question & Mark this response as Helpful.
Regards
Tanushree Maiti
ServiceNow Technical Architect
LinkedIn: https://www.linkedin.com/in/tanushreemaiti

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