Options
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
07-20-2026 09:05 PM
Hi @babji2
Update your flow in ServiceNow Flow Designer, build it in this sequence:
- Create the verification Catalog Task
- Add the Create Catalog Task action.
- Configure it to create the verification task and populate the required fields (assignment group, short description, parent request, etc.).
- Pause until the task is completed
- Add a Wait for Condition flow logic step.
- Configure the condition to wait until the verification Catalog Task is closed, for example:
- Record: The Catalog Task created in the previous step.
- Condition: State is Closed Complete (or Closed, depending on your process).
- Evaluate the verification response
- After the Wait for Condition, add an If flow logic step.
- Configure the condition to evaluate the Catalog Task field:
- Field: Is the application in-built?
- Condition: is
- Value: Yes
- Configure the branches
- True (Yes) branch
- Execute the actions required when the application is in-built.
- False (No) branch
- Execute the actions required when the application is not in-built.
Please Accept the solution if it assisted you with your question & Mark this response as Helpful.
Regards
Tanushree Maiti
ServiceNow Technical Architect
LinkedIn: https://www.linkedin.com/in/tanushreemaiti
Regards
Tanushree Maiti
ServiceNow Technical Architect
LinkedIn: https://www.linkedin.com/in/tanushreemaiti