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08-10-2026 01:30 AM
Already logged the case with now learning from help Centre but no relevant response or solution yet. Refer attachment, i am asking for update daily but no response.
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08-10-2026 01:34 AM
Don't lose hope. These cases take time but you will get response buddy. We community member can't help much.
Regards
Dr Atul G. - Learn N Grow Together ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
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08-10-2026 01:31 AM
Hi @nitintripat , To notice your query you will have to register the case from ServiceNow University as well as OnVue team. You will have to raise ticket on both the platform.
If this response helps you mark it as accepted solution and give it a thumbs up 👍. This help me and community to find answers quickly.
Best Regards,
Saurabh V.
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08-10-2026 01:35 AM
Hi @svirkar420 I have already raised the case on both the platforms, refer the email below attached where i have connected with Pearson Vue team but they simply denied me that this is going to be handled by ServiceNow team learning team.
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08-10-2026 01:38 AM
Hi @nitintripat , In that case only the ServiceNow team can help you, We can not do anything in this matter.
If this response helps you mark it as accepted solution and give it a thumbs up 👍. This help me and community to find answers quickly.
Best Regards,
Saurabh V.