Hi @ShashankInamdar, I’ve tried this cancel scenario on couple of orders and can see that the workflow triggered at the time of provide journey gets canceled when I cancel the service order, and the same workflow gets relaunched.. this workflow then moved into waiting state. Is it the correct functionality?

As part of cancel, I need the following actions:

-cancel the provide workflow as soon as the cancel request is received: This is available OOTB

-Trigger cancel workflow: This can be achieved through decision table

-identify the workflows executed for the provide orders and check all the steps executed

-Perform reverse of all steps executed before receipt of cancel request

can you please guide me to the documentation that could help me with this. Thank you..!!