ShashankInamdar
ServiceNow Employee

Hi @Naga14 

I interpreted your question as when using Service Bridge (that comes as part of TSM) - do both the Consumer and Provider needs to have TSM subscription installed?

If this is what you meant to ask, then only the Provider needs the TSM installed. The Consumer ServiceNow instance needs to be on active SKU of some sort (does not have to be TSM).

 

Additional Edit: The ServiceBridge capability is ServiceNow platform specific, as such both the Provider and Consumer needs to be on the ServiceNow platform.

 

Regards

Shashank