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FSO related , in workspace i created a fraud case . State is work in progress.. how can i chng state

NanditaH
Tera Contributor

Hey how to change the state in workspace , I have created the fraud case state is work in progress hw to change it next . 

3 REPLIES 3

TajA
Mega Contributor

Just proceed with actioning the related task  and state will be updated as it progresses.

NanditaH
Tera Contributor

But all the tasks are closed , I don't see state changing 

TajA
Mega Contributor

 Is the Transactions task completed. Open them and see if any actions to be performed.