In a recent article by Justin Doubleday of the Federal News Network, the power of human-centered design in transforming government interactions with constituents is highlighted. The US Department of H...
The November store release includes an exciting new application for Public Sector Digital Services. Service Request Playbook enables government to shorten the cycle times of essential non-emergency ci...
Thanks to those who were able to attend the Webinar this week. If you weren’t able to attend, please find a link to the recording below: ServiceNow State & Local Government SIG: Out of the shadows: Co...
This is the second episode of a series, that will continue to evolve. Stay tuned for more. Any and all feedback is welcome!
This is the first episode of a series, that will continue to evolve. Stay tuned for more. Any and all feedback is welcome!
65 per cent of civil servants think their existing IT infrastructure is partly to blame for holding back departments’ modernisation programmes.* The head of the Government Digital Service (GDS) has wa...
ServiceNow is excited to announce that we are starting a ServiceNow State & Local Government Special Interest Group (SIG) Webinar series. These will be quarterly webinars where customers will take tur...
I hope to see many of you in Las Vegas next week! Knowledge 2019 includes some great sessions delivered by your colleagues in state and local government. If you are attending Knowledge this year, plea...
When the State of Tennessee centralized its service delivery model for 21 agencies, the newly formed Strategic Technology Solutions team selected ServiceNow to help them improve customer service and I...
Will you be joining us at Knowledge18 in Las Vegas? Reserve your seat today for the great sessions delivered by your peers in government! See the attached list, or filter on "State and Local Governmen...
on:
ServiceNow State & Local Government SIG: Out of th...
on:
ServiceNow State & Local Government SIG: Inaugural...
