As of release LONDON Vanity URL has moved to Custom URL: Here are the steps for custom url: 1. Activate the Custom URL Plugin: Enable custom URLs to be set up on your ServiceNow instance. You can activate the Custom URL plugin (com.snc.customurl) if ...
The "Listen Interval" defines how often to transform. "So, the Listener interval is actually just the frequency at which the transform takes place. The updates will still come in real time. They build up an import set, then after the interval, that i...
This is the second article in in a series that will detail lived experiences of how ServiceNow has helped improve government agility in a time of digital upheaval and forced evolution. The previous article is the series intro and talks about the re...
This is the fourth article in in a series that will detail lived experiences of how ServiceNow has helped improve government agility in a time of digital upheaval and forced evolution. The previous articles are available at: 1/4, 2/4 and 3/4 This...
This is the third article in in a series that will detail lived experiences of how ServiceNow has helped improve government agility in a time of digital upheaval and forced evolution. The previous articles are available at: 1/4 and 2/4 This artic...
This is the first in a series of articles that will detail lived experiences of how ServiceNow has helped improve government agility in a time of digital upheaval and forced evolution in the context of government to citizen (G2C) services. If you w...
We have 2 big events planned! Please feel free to forward them to others. In short, this is a CMDB workshop for Services. Its a great follow-on for those that have attended other CMDB workshops. February 23rd [1 hour] - Intro to Digital Service Desi...
Description Hi case emails contents removed and replaced with: 'Hidden for security reasons'. Release or Environment All Cause Due to increased security for FedRAMP customers of IL4, all email notification pertaining to cases will now have ...
Hello Federal SIG Members, I hope some of you had the chance to join us for our recent webinar with Carahsoft on the Benefits of Native ServiceNow Applications for Federal and State Agencies. If not, here's a 15min recording, I hope you find it in...
Some question to check issues with performance. 1. In the table transform map is the box checked for Run business rules? If so uncheck and run it again to see if the performance increases. Note: Do not run items like business rules, workflows, approv...
The Government Business Council (GBC) discusses the lessons learned from the first five years of FITARA implementation.
Facing multiple challenges, the U.S. Agency for International Development (USAID) made the move to a digital platform-based system, enabling better service. Read more.
Imagine that you’re in charge of an organization with nationwide reach, one that regularly visits the front doorstep of every street address in America, and one that pledges delivery of service under any kind of condition including snow, rain, heat, ...
The National Institute of Standards and Technology (NIST), which undertakes a big chunk of the Federal civilian government’s pure science and research and promotes standards to drive U.S. innovation, has created a unified employee dashboard that give...
Federal IT leaders discussed the opportunity to share applications across government to reduce duplicative efforts and costs, and improve employee and customer experiences. Read more.
The United States Agency for International Development (USAID) is deploying enterprise-wide self-service HR, helping to keep USAID’s 11,000 employees focused on delivering humanitarian aid on a global scale. Read more.
While some of the most impressive tech in the world flies high above our heads, the Space Telescope Science Institute (STScl), operated by NASA for the Association of Universities for Research in Astronomy, is working to bring the tech on the ground ...
The National Cancer Institute (NCI) is creating new digital workflows to streamline processes and automate administrative functions. The goal is to create efficient, modern services that enable NCI staff to stay focused on supporting cancer research ...
The transition from military duty to civilian life can be difficult even in the best of circumstances. The ServiceNow Veterans Program aims to ease that passage and put veterans and their spouses in the driver’s seat of careers in the IT sector. Read...
The National Geospatial-Intelligence Agency (NGA) is streamlining its system of record and improving the customer experience for employees. Read more.
