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05-09-2025 10:41 AM - edited 07-11-2025 03:18 PM
It's time to accelerate your BCM adoption journey
Welcome to the Getting Started page for Business Continuity Management (BCM), where you can find the resources you need to be successful with ServiceNow BCM, including the IT Disaster Recovery domain. Here are some of the key capabilities of BCM to help you understand the critical features of BCM.
Visibility and awareness
Features that help you establish asset dependency mapping to build and update BIAs and plans.
Foundational Data Management >
Enterprise collaboration and input
Features that simplify cross-functional collaboration on continuity activities from different parts of the enterprise.
Business Continuity Planning >
Real-time insights into preparedness
Features that help you deliver information quickly for better, faster resiliency decisions.
Recovery and Exercise Management >
Execution and response
Features that help you apply the right strategy to mitigate the impact of a business disruption when a crisis occurs.
General BCM Resources
- How to leverage Business Continuity Management – Product Success webinar on Community
- What’s New in BCM (Yokohama) webinar on Community
- Process Guide for BCM in Now Create
- BCM Process Workshop to plan your implementation
- BCM Recommended implementation sequence
- BCM Forum in Community
- BCM Implementation Guide
- BCM White Paper
ServiceNow University
- The GRC: Business Continuity Management Implementer learning path packages the required content and assessments for you to become a Business Continuity Management Implementer.
The GRC: Business Continuity Management (BCM) Implementation course on demand is designed to equip implementation specialists with the skills and knowledge needed to set up and configure the ServiceNow BCM application, enabling organizations to rapidly recover from disruptions. - The GRC: Business Continuity Management Assessment Simulator (Xanadu) is designed to assess your knowledge and expertise in implementing ServiceNow's Business Continuity Management application.
- Blog: GRC/IRM Training: What is available? What should I take?
- Learn more in this learning path overview (slide 17) here.
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This is awesome!