ESGM - Quick Start Guides: ESG Content Accelerator - Emission Factors & Metric Data Import

[Jeremiah Brenne]

The Emission Factor Setup guide gives a practical, how-to resource for ESG professionals and system administrators. It will walk users through:

1. Importing Emission Factors (EFs) – Leveraging ServiceNow’s ESG Content Accelerator to activate standard emission factor datasets (e.g., energy, travel, material use).
2. Custom Emission Factor Imports – Using Excel templates to load organization-specific or region-specific emission factors into ESGM.

Accurate emissions data is the foundation of credible ESG reporting. By following these guides, customers can:

• Save time and reduce errors with guided, repeatable import processes.
• Enable regulatory compliance with frameworks like GHG Protocol, CDP, and CSRD.
• Gain actionable insights into Scope 1, 2, and 3 emissions through automated, calculation-ready data.
• Enhance sustainability strategy with trusted emissions data that drives corporate climate initiatives.

The Metric Data Import guide is a step-by-step resource for bulk importing environmental metric data into ESGM. It caters to both business users and administrators, providing flexible options for different levels of complexity and control:

1. Quick Business-User Imports - Upload ESG data easily using the ESGM metric import template in Excel.
2. Advanced Admin Imports - Leverage ServiceNow import sets, transform maps, and data sources for precise, large-scale data management and automation.

Bulk importing metric data is critical for organizations seeking to streamline ESG reporting and compliance. By using this guide, customers can:

• Save time and reduce manual errors with automated, repeatable processes.
• Ensure high data quality for KPIs, dashboards, and sustainability reports.
• Meet regulatory and stakeholder requirements with a complete and auditable data history.
• Maximize the value of ESGM by enabling richer analytics and more confident decision-making.

In essence, this guide empowers organizations to load environmental data efficiently, maintain compliance, and unlock the full analytical potential of ServiceNow ESGM.