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Approval reminder notification is also triggering to the approvers who already approved the record

Priya Singh 2 2
Tera Contributor

‎09-02-2024 09:47 PM

Hi All,

I have got one requirement to send 3 reminders to the approvers on Policy Exception after 3, 7, 14 days of request creation and I followed below steps to fulfill this requirement :

1.Created Event 

2.Created Email Notification (Put 2 days ago just for testing purpose)

When to Run 

PriyaSingh22_0-1725338509822.png

Who will receive 

I put approver & one assignment group 

Then What it will contain (I put content)

3.Next Step I created one scheduled job -

PriyaSingh22_1-1725338679778.png

Query/Concern - It's triggering approval reminder to the approvers also who already approved this request, how to stop it I am not getting that?

 

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