Hello! We are in the process of implementing the Vendor Risk Management module, and also recently upgraded our version from Tokyo to Vancouver. Before the upgrade from Tokyo to Vancouver, I found that records in the customer_contact table could be co...
Hi, Is it required to close out all the Control test issues that were made in Audit Engagement before it can be considered as complete or as closed?
Has anyone found or created a more advanced article template than the one used in the policy? Any suggestion on how to make this more robust would be appreciated. Thanks.
Unable to find action of Reassign challanger UI action to change the functionaly, please help in finding the actions of Reassign UI in GRC workspace help in scripts where it has configured
Hello there, My team is putting together, until the end of 2023, a monthly series of “Recommended Practices” webinars to help you be successful with your GRC/IRM applications. This is the second episode of this series, run by Vinod Laxmeshwar (Sr. ...
HiI am a starting to learn SN and am trying to solve for the following requirement - When the user clicks on the New button on the related list within my form, it should open a specific view if the Type field is set to a particular value. I think I h...
Hello All, I need to copy tags using async business rule on the target table from source table is the associated reference field is having tag, it should be copied to the associated target record. I am using below code-written async BR on control te...
Hi,I am new to IRM area. Have basic question on two fields available on 'Issue' (sn_grc_issue) form.Want to know what is difference between 'Priority' and 'Issue rating' fields. Does they fulfill different purpose? Thanks.
When performing a BIA dependency assessment, for a given dependency, how should one determine what value to specify for the Recovery Time Objective (RTO) and/or Recovery Point Objective(RPO)? The documentation (https://docs.servicenow.com/bundle/utah...
Hi, Whenever we are trying to move BIA (Impact analysis record) in 'Pending for Approval' state by clicking on 'Submit for Approval' button. We are not seeing any record update in 'sn_bia_approval' table.Similarly when Impacy analysis is approve or r...
Hi all!! For BIAs and BCPs, are there any OOB Approval/Review workflows documented that show lifecycles? For example, is there anything OOB that would show/document (allow ) a BIA to go from draft, review, approval, and then back to review when a th...
Hello All,I am using below query BR to copy tags from one table to another, but currently all records from the target table are getting updated I want only the associated record should have the tag copied from source record which has new tag added.Pl...
Is there a way for vendors to easily upload completed assessments from an excel into ServiceNow?
We have a requirement of generating a report once a RIsk IDentification PRocess is completed. The report is a PDF report that contains the details of the Risk Identification Process. The report to retreive data from Risk Identification Process table,...
I'm not able to select newly created auditable units in an engagement scope. Even after I activate them and risk assess them, they are not available for selection. On a side note, I imagine scoping in the auditable unit will bring in all of the entit...
