Assessment Setup for the Privacy Assessment

[Vanajan1]

Hello folks I have series of questions regarding the assessment I am are trying to configure. The assessment is being configured in the Privacy Management Solution. 

I am noticing some features are not available or either I am missing something or is there alternative solution.

The assessment does not have the ability display question on multiple condition. For example, if response q1, q2, q3 is something then display q4. Currently we can only set up one dependency, for example q4 can be displayed on one question.
      2.   For example, once the assessment is submitted, providing comments to the specific question e would help the assessor to fix the response. Currently, there is one prompt box user have to put all queries in the box for the assessor to review and make amendments.  I have seen this capability in the Vendor Risk Management solution where user can provide comments to each response in the assessment.

     3.  As I was configuring the question that has a reference to existing table, notice there is no option to filter the list. For example, I  want the assessor to view certain type of business application as opposed to showing all. This is improves the usability and performance. I cannot seems to be able to filter the list.

     4.  Assessment is missing save button, I am sure I have seen this before where you can save the assessment and come back after to finish it. I am taking the assessment from the Risk Portal, I see the close button at the bottom of the assessment page but not save & close. There is only cancel and next.  There is also inconsistency where the assessment shows up, it shows up under the Grouped Attestation, sometimes its shows up under the Privacy Assessment in the Risk Portal. 

[Mark Anthony Co]

Hi Vanjana, have you checked latest release if the above are already implemented by ServiceNow, by the looks of the requirements, these are all attainable by putting in some customizations on Privacy Management.