PIA Disappears when adding respondent who does not have a GRC/IRM role.

clktester
Tera Contributor

Using CAM. 
Create a Boundary, then Package

Answer Yes to any of the questions on the PIA
Add respondents who already have an sn_IRM role. 
Send PIA and it works. 

When I try to add a general user (no fulfiller role) it doesn't add 

If I try to change name in Assigned to in the assessment instance table the record is deleted. 

I can do this in my PDI - pick any user and the assessment shows on the ESC or can view in fulfiller view. So I know you can ask any user in the system to fill out an assessment. Not sure where to start looking. ACL?

 

1 ACCEPTED SOLUTION

Community Alums
Not applicable

Hi @clktester ,

What i read here is, PIA works on your PDI but it doesn't on your customer instance.

So you will have to check the ACLs in both instances and compare.

 

 

View solution in original post

1 REPLY 1

Community Alums
Not applicable

Hi @clktester ,

What i read here is, PIA works on your PDI but it doesn't on your customer instance.

So you will have to check the ACLs in both instances and compare.